When initiating a withdrawal, it takes less than two minutes to reflect in your bank account. However, some factors could either delay your withdrawal or prevent it from going through, which are;
Not placing enough bets: This simply means that you cannot withdraw your deposit without having placed enough bets. You can only withdraw double of your total stake or total winnings on the platform.
For example, if the addition of all your stakes or winnings on the platform is N7,000, then you can withdraw double of that, which is N14,000.
Withdrawable Balance: This means you cannot withdraw more than you have in your main balance. You can only withdraw the exact amount you have or less.
Users can read and understand the withdrawal balance policy from the withdrawal page, and this can help in the understanding of the policy and how to resolve such issues when they encounter them. Below are the steps to help view the "What is withdrawable balance" page using a desktop.
STEP 1: Log in to your Msport
STEP 2: Click on "My Account" from the top right corner as shown
STEP 3: Click on WITHDRAW
STEP 4: Click on the HELP icon beside the withdrawal balance to view the page as shown below
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