Kindly confirm if your bank account has been debited but the amount has not reflected on your MSport account. If yes, don't worry, you can file a dispute to Paystack and the money will be refunded.
The bank transfer dispute steps are as follows:
1. Please select the transaction record where you encountered the problem and copy the related references.
2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.
3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.
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1. Please select the transaction record where you encountered the problem and copy the related references.



2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.

3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.

Comments
103 comments
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Please 🙏 refund my money back
My transaction was failed and my money have been debited in my account
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
How can I get my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I have money in my MSport but is I withdraw it it will
I have money in my MSport account but if I withdraw it . It will bring pending and after some hours they will return the money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Why is moniepoint not showing up
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Pls refund all my money back is methane 30 k try refund money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
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