Kindly confirm if your bank account has been debited but the amount has not reflected on your MSport account. If yes, don't worry, you can file a dispute to Paystack and the money will be refunded.
The bank transfer dispute steps are as follows:
1. Please select the transaction record where you encountered the problem and copy the related references.
2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.
3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.
--------------------------------------------------------------------------------------------------------------------
1. Please select the transaction record where you encountered the problem and copy the related references.



2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.

3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.

Comments
103 comments
i make a transfer to bet account #1500 since sunday i have not received it
I transferred 500 not arrived
I got debited but haven't reflect on my msport account yet
Wot could be d problem
Pls refund my money…
Pls refund my money…
Pls refund my account back 😭
I need a refund
6974415166
I need the money
09164635515
Pls I sent money to my mspsort wallet but the money didn't enter and wasn't refund
Please 🙏 can I get a refund
Ismail transfered 500 naira 2 times and I didn't seen it
My transaction failed
I transfer 300 to my msport account, have been debited but have not seen the money.
Pls my money
Please refund my money back
I deposit money to my msport account l don't see it l only see half of the money please refund my money msport.
Please send me my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I just refund my account 1800 yet to arrived in my account.
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I transfered 300 to my msport account and I have been debited can’t see the money there
Pls send me back my money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Their debit me from my bank and i can't found the money in my msporty account 🙃 please refund 😒 my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I transferred 5000 to my msport account dey have debited me but i haven't been credited
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I sent #4000 but I cant see it
Please sign in to leave a comment.