Kindly confirm if your bank account has been debited but the amount has not reflected on your MSport account. If yes, don't worry, you can file a dispute to Paystack and the money will be refunded.
The bank transfer dispute steps are as follows:
1. Please select the transaction record where you encountered the problem and copy the related references.
2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.
3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.
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1. Please select the transaction record where you encountered the problem and copy the related references.



2. Send a email to Paystack < support@paystack.com>, attach the reference and other deposit proof for reversal.

3. Provide necessary information as prompted by the email, such as bank name, bank account number and account name.
4. Paystack refunds the money to customer's bank account.

Comments
105 comments
Please refund my money back
I deposit money to my msport account l don't see it l only see half of the money please refund my money msport.
Please send me my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I just refund my account 1800 yet to arrived in my account.
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I transfered 300 to my msport account and I have been debited can’t see the money there
Pls send me back my money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Their debit me from my bank and i can't found the money in my msporty account 🙃 please refund 😒 my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I transferred 5000 to my msport account dey have debited me but i haven't been credited
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I sent #4000 but I cant see it
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Please 🙏 refund my money back
My transaction was failed and my money have been debited in my account
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
How can I get my money back
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I have money in my MSport but is I withdraw it it will
I have money in my MSport account but if I withdraw it . It will bring pending and after some hours they will return the money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Why is moniepoint not showing up
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Pls refund all my money back is methane 30 k try refund money
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I make payment and nonotb reflecting
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
This People are just SCAM (Beware) how can you debit someone account and not let it reflect on the site
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