1 All bets are subject to the Rules for the relevant sport / market / game set out in the How to play section and the provisions set out in Appendix Two to these Terms and Conditions.
2 MSport reserves the right to suspend a market and/or cancel any bet at any time. When a market is suspended any bets entered will be rejected. MSport also reserves the right to cease betting on any markets at any time without notice.
2 MSport reserves the right to suspend a market and/or cancel any bet at any time. When a market is suspended any bets entered will be rejected. MSport also reserves the right to cease betting on any markets at any time without notice.
3 The "To Return" calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the "Potential Win" figure is reduced accordingly.
4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
5 Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and MSport reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
6 MSport reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match-rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with MSport across any or all of our betting channels. Any decision made by MSport in this regard will be conclusive. If any customer owes any money to MSport for any reason, we have the right to take that into account before making any payments to that customer.
7 MSport reserves the right to withhold payment and to declare any bets which have been accepted in error whereby the outcome of one selection within the bet contributes wholly or partly to the outcome of another selection.
4.8 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, MSport reserves the right to make bets void or withhold payment of returns.
9 For events where there is no official "off" declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc.) at the time the bet was placed. If the outcome of an event/market is known MSport reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by MSport staff relate to GMT unless stated otherwise.
10 In-Play Betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc.) we reserve the right to void the bet, win or lose.
11 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
12 Where a customer gives ambiguous instructions, MSport reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of MSport is final.
4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
5 Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and MSport reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
6 MSport reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match-rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with MSport across any or all of our betting channels. Any decision made by MSport in this regard will be conclusive. If any customer owes any money to MSport for any reason, we have the right to take that into account before making any payments to that customer.
7 MSport reserves the right to withhold payment and to declare any bets which have been accepted in error whereby the outcome of one selection within the bet contributes wholly or partly to the outcome of another selection.
4.8 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, MSport reserves the right to make bets void or withhold payment of returns.
9 For events where there is no official "off" declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc.) at the time the bet was placed. If the outcome of an event/market is known MSport reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by MSport staff relate to GMT unless stated otherwise.
10 In-Play Betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc.) we reserve the right to void the bet, win or lose.
11 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
12 Where a customer gives ambiguous instructions, MSport reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of MSport is final.
Comments
22 comments
Join the team
My ticket not release
My ticket not release
My ticket not release
My ticket has not been released i don't know why
My transaction is pending but my money has been debited from my account
Have withdraw successfully from M sport and my account has not been credited and I need the money to re bet for today game
No reply yet till now
One game inside my ticket is won and they say is lost y
My ticket has not been released i don't know why
I won my ticket and they refused to pay me, why?? 😥😥😞
I won my ticket and they refused to pay me, why?? 😥😥😞
I placed a bet this evening but ,I can’t find my result why and what’s going on here
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
My last game is not playing why please do something
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I don't know why my winning bet is still under review
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
I won all my game but the refuse to show me cash out since 4 o'clock why nah up till now ii haven't seen cash out
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
My cash out yet to reflect in my account.What is happening?I saw settlement and yet to get results
Dear Customer, Thanks for reaching out to us. For the customer service issues, kindly contact us through our 24/7 Live chat through our website https://www.msport.com/ng/support/about/contact-us?chat=1
Please sign in to leave a comment.