HOW TO CONTACT CUSTOMER SERVICE.

Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer efficiently and effectively and that has been the hallmark of Mobile Sports Ghana Limited (MSPORT). We believe our 24/7 online customer service is one essential tool that makes our loyal customers have an upmost faith in us. Our call center and online chat platform are easily accessible and can be reached out at any time. Our 24/7 customer services operate in different sections. We have the online chat via the MSPORT platform, call center, our social media platforms and emails.

Steps to connect to our online chat via the MSPORT platform.

Log in to your MSPORT account

Click on “ME” on the top right corner

Click on “Customer Service (24/7 Online Help)”

Click on “live chat (24hours)”

Provide the information requested and click on start chat

NB: After the chat, the customer has to will to rate the service “good” or “bad” and give comments for the agent’s service rendered.

Call Center

Customers can call our call center via the hotline numbers below

GHANA HOTLINE: [phone]

NIGERIA HOTLINE: [phone]

Social Media Platforms

Twitter: GH: @MSportGhana                        NG: @MSportOfficial

Facebook: GH: MSport Ghana                       NG: MSport

Emails

Customer Service: [e-mail]

Business and Others: [e-mail]

NB: Customer can also have access to the hotline numbers, social media platforms and the emails when they click on the “Customer Service 24/7 Online Help”.