DEACTIVATION/REACTIVATION ON WAP AND APP

MSport's deactivation and reactivation method option allows players to deactivate their accounts themselves for specified time period and also reactive the account at their own discretion. During the time of deactivation , players will not be able to bet or play certain games, players will only be able to bet again once the account has been reactivated.

Kindly follow the steps below for self exclusion

1. Log in to the web: www.msport.com
    
2. Click on the 'me' icon where you have your balance
   
   
3. Click on your 'phone number or nickname'
   
   
    
4. Scroll down to Deactivation
   
   
    
5. click on the box select the reason for deactivation
   
   
   
   Note that withdrawals can not be made after account has been deactivated,
   proceed to withdraw the funds in the account before deactivating the account.
    
6. click on the withdraw to place withdrawal before deactivating the account
   
   
    
7. select the reason for deactivation on the list.
   
   
    
8. click on submit after selecting the reason for deactivation
   
   
    
9. After clicking on submit, input your login password to complete the deactivation process
   
   
   
    
10. Click on confirm after inputting the Password to deactivate the account.
    
    
    
     
11. Log in to the web: www.msport.com/ng to reactivate your account after deactivating the account
     
12. Input you login details to reactivate the account.
    
    
     
13. Click on log in after inputting the details.
    
    
     
14. After logging in click on reactivate to reactivate the account.