HOW TO CHANGE NAME

On the MSport platform, there is one policy that holds strong, and it is the "one customer, one account" policy so that each customer can only own one account on the MSport platform. This is a security measure to ensure that the funds of Msport customers is safe and secure without any troubles whatsover 

In any event, the system captures an account name other than the account name of the customer.

the customer has to request for an account name change

Please note that all documents must be sent to prospective email addresses assigned to them with security questions attached to them that must be answered. The customer must provide full details for it to be verified before review will be done.

Below are guidelines and steps to change your withdrawal account name:

Step 1: Please state the name you want to use as corresponding with your bank account assets
Step 2: The photos or bank statements of all your deposit bank cards/accounts that you used to top up your msport account.
The email will be reviewed and replied to within 7 working days.
After your materials pass verification, your MSport account name will be reset, and you can set a new MSport account name.
Step 3: Kindly forward the documents to the email address:
[e-mail]

Below are the steps to change your withdrawal account name:
Step 1: Please state the name you want to use, while ensuring that it corresponds with your bank account assets
Step 2: kindly forward the documents to email address: [e-mail]

The implication of your name not corresponding with what is available in your withdrawal is BLACLISTING which will bring about doing a verification that would require the person to upload certain document i.e Valid ID card, your ATM card and Statement of account